Terms of Use

These Terms govern your use of mendoxa.co and related brand pages. Clinical services are provided through the patient experience at try.mendoxa.co with licensed clinicians (LocumTele network) and pharmacy fulfillment by Rush Pharmacy when prescribed.

Not emergency care

This website and telehealth service are not for emergencies. Call 911 for emergency medical situations.

Eligibility and service area

Mendoxa serves 49 U.S. states. We do not serve California. You must provide accurate location and medical information. We may refuse or terminate service for ineligibility, fraud, or misuse.

No guaranteed prescription

Completing an assessment or payment authorization does not guarantee that a clinician will prescribe any medication. Clinicians may approve, modify, request more information, or decline.

Educational content

Content on this marketing site is educational and organizational. It is not a diagnosis or personalized medical advice. Product names, when mentioned, are generic drug or compound names for education. We do not display patient reviews on this website.

Accounts and portal

You are responsible for safeguarding portal credentials and for the accuracy of information you submit.

Intellectual property

Brand marks, site design, and content are owned by Mendoxa or its licensors. You may not copy them for commercial use without permission.

Limitation of liability

To the fullest extent permitted by law, Mendoxa is not liable for indirect or consequential damages arising from site use. Clinical care is provided by licensed professionals responsible for their own medical judgment.

Changes

We may update these Terms. Continued use after posting constitutes acceptance.

SMS terms and conditions

Mendoxa offers an SMS messaging program that sends transactional messages about your visit, shipping and delivery, account status, identity-document retry, and care-coordination logistics to people who have opted in. Subscribers may receive text messages at the mobile number provided at enrollment. Participation in our SMS program is not a condition of purchase or use of our services. We do not send marketing or promotional SMS.

Message frequency varies. You may receive up to 8 messages per month. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out at any time by replying STOP, or by contacting us at care@mendoxa.co. We will also honor opt-out requests made by any other reasonable method. You will receive a single confirmation message confirming your opt-out, and no further messages will be sent. Reply HELP for assistance, or contact us at care@mendoxa.co.

Mendoxa is not responsible for delayed or undelivered messages. Mobile carriers are not liable for any delays or failures in message delivery.

The full program rules are at SMS Terms. See our Privacy Policy for how we handle mobile information.

Contact

hello@mendoxa.co · Patient portal